World-Class Customer Service Training

Secret Service Certification by John DiJulius

Registration is now open to our next, one of a kind, customer service training program taught by THE authority on world-class customer service John DiJulius. This July 19 & 20 become one of an elite group of Secret Service Certified Agents.

    "I now am a sought after speaker and consultant in the world of Customer Experience. The information I received from certification and the creditability I get from the Certified Secret Service classification is invaluable. I have worked with the world’s largest franchise hair company to a local veterinary hospital, all sharing the concepts of Secret Service."
    ~ Don Thorpe

These train the trainer programs are based on the 'Secret Service' methodology by John DiJulius. Taught by him EXCLUSIVELY, this 2-day class will provide the tools necessary for you to become a specialized customer service trainer in any industry. You will:

*Become a Certified Secret ServiceTM Agent and train others to provide world-class customer service
*Learn to facilitate the Customer Experience CycleTM Workshop to companies in any industry
*Receive all tools necessary to create your own keynote
*Gain rights to the use of the Secret Service logo TM, facilitator guides and handouts
*Get unique agent discounts and incentives on educational conferences and resources like books and online training

Download your application HERE and submit it via email to david@thedijuliusgroup.com or fax it to (440) 919-0306. With any questions call us at 440-443-0022.

ADDITIONAL BENEFITS:

  • As an exclusive member of this elite group of uniquely skilled customer service trainers gives you professional independence and strong credentials
  • You're able to create, develop or improve your own customer service training system at your organization
  • Share the importance of delivering the best in customer service through a powerful keynote presentation to audiences both internally and externally

For details and curricula click here for PDF download

LOCATION & LODGING:

Hilton Garden Inn -
Cleveland Mayfield East
700 Beta Drive
Cleveland, Ohio, USA 44143
Phone: 1-440-646-1777
S: www.mayfieldvillage.hgi.com

WHO SHOULD ATTEND:

  • Corporate Trainers
  • Consultants
  • Business owners
  • Leadership Teams

PRICE:

$3,500.00 US dollars
Covers 2 day training in Cleveland, Ohio
including breakfast and lunch both days
 

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