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THE Authority on World-Class Customer Service
International consultant and best selling author of two books. Works with world class companies like the Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestle, Marriott Hotel, PwC, Cheesecake Factory, Progressive Insurance, Harley Davidson, State Farm, Chick-fil-A and many more.
John isn't just talking about it, he lives it, as a very successful entrepreneur of two business; John Robert's Spa, a chain of upscale Cleveland locations, repeatedly named one of the top 20 salons in America and The DiJulius Group, a consulting firm focused on changing the world by creating a Customer service revolution.
Learn the secrets of Customer service that the top companies in the world already know. Take the advantage you need to turn your company's Customer experience process into an unforgettable one.