John DiJulius Customer Service Speaker, Author, Consultant

THE Authority on World-Class Customer Service

International consultant and best selling author of two books. Works with world class companies like the Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestle, Marriott Hotel, PwC, Cheesecake Factory, Progressive Insurance, Harley Davidson, State Farm, Chick-fil-A and many more.

John isn't just talking about it, he lives it, as a very successful entrepreneur of two business; John Robert's Spa, a chain of upscale Cleveland locations, repeatedly named one of the top 20 salons in America and The DiJulius Group, a consulting firm focused on changing the world by creating a Customer service revolution.