Only Positive Clients Allowed

February 07, 2018 | By:

We can’t always control how our clients are feeling, i.e., their mood & mindset, every time we interact with them. Their mood can have a significant impact on their perspective of the experience with your company. This may seem out of our control as service providers. However Shirley Crossan, a 2016 graduate of the CXE Academy… Read Full Article