Brittni has been working with the X-Commandments methodology since 2012 when she worked with The DiJulius Group to develop and implement the customer service systems and employee engagement strategy for a consumer banking company, where she served as Director of Customer and Employee Experience. Brittni is passionate about improving business by developing and training people at various organizations where she leverages her expertise in company culture and experience as a consultant.

Brittni leads clients in developing ideas and turning ideas into systems. She is a CXEA Academy Instructor and a public speaker who motivates her audiences with energy and humor. Brittni is a 2017 nominee for Nashville’s 30 under 30, and she loves traveling and collecting as many experiences as possible from all corners of the world.

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Nicole Paul