Kellien Henderson is The DiJulius Group’s Event Manager and is responsible for coordinating all of the logistics and operations of the annual Customer Service Revolution Conference. Whether you are experiencing the conference as an attendee, sponsor, speaker or volunteer, you are her guest and her number one priority. It’s easy to feel the effects Kellien’s holistic approach has on the event; she works with a big picture in mind and prides herself in being able to anticipate problems, devise solutions quickly and maintain composure under pressure!
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Customer Service Tips
Price is irrelevant when your customers are so happy with you, they have no idea what your competition charges.
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