066: Is it Time for a CXO (Chief Experience Officer)?

Jess Pischel, Customer Experience Consultant for The DiJulius Group and Dean of the Customer eXperience Executive Academy, presents a webinar to help you determine if it is time for a CXO (Chief Experience Officer).

You will learn:

  • When it is time to hire/promote a CXO 
  • Where CXOs come from
  • How to prepare and train a CXO
  • How to hire/promote the right CXO
  • What a CXO should be responsible for

Resources mentioned:

The Customer Service Revolution Podcast 

Customer Experience Executive Academy 

Customer Experience Executive Online Academy 

If you enjoyed this episode, we’ve created a PDF that has all of the key information for you from the episode. Just fill in your information below to download it.

About The Author

John DiJulius

John R. DiJulius is a best-selling author, consultant, keynote speaker and President of The DiJulius Group, the leading Customer experience consulting firm in the nation. He blogs on Customer experience trends and best practices.

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