Jess Pischel, Customer Experience Consultant for The DiJulius Group and Dean of the Customer eXperience Executive Academy, presents a webinar to help you determine if it is time for a CXO (Chief Experience Officer).
You will learn:
- When it is time to hire/promote a CXO
- Where CXOs come from
- How to prepare and train a CXO
- How to hire/promote the right CXO
- What a CXO should be responsible for
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