Certified Customer eXperience Executive

Apply Now for the 2019 Customer eXperience Executive Academy

The CX Executive Academy (CXEA) gives you both theoretical and practical experience on how to elevate the levels of service at your company. A Major component of the academy includes the X Commandments Methodology. This methodology covers all the facets and responsibilities that fall under Customer eXperience. Unlike any other institution, the CXEA’s focus is strictly on the Customer eXperience. With the need for rapid growth of the Customer eXperience Executive, CXEA prepares leaders to champion change at any company, regardless of industry.


The CXE course outline has been designed to prepare leaders like you, from around the world, for a new level of leadership, to the benefit of both your career and your organization. This course enables you to assess the current state of service in an organization and work to build a culture within that delivers world-class eXperiences consistently.

The CXE Academy provides comprehensive training and certification on all facets and responsibilities that fall under the Customer eXperience, while sharing best practices through high impact exchanges with like-minded professionals. As a student at The CXE Academy you will develop your ability to design and implement significant business change that impacts the customer service delivered by your organization.

The series of classes developed for The CXE Academy follows the trademarked X Commandments methodology created by John DiJulius and The DiJulius Group. As a participant, you will learn the importance of each aspect of this methodology, and how to implement and execute on each one.