IGNITE AN EXPERIENCE REVOLUTION IN YOUR ORGANIZATION
Join “The Experience Revolution” Livestream Workshop Series
Four Transformative Workshops, One Unstoppable Revolution
Gain actionable insights to revolutionize your customer and employee experience, taught by John DiJulius and Dave Murray, industry leaders in CX and EX innovation.
Workshop Series Overview:
This four-part workshop series empowers you to create world-class customer and employee experiences. Choose individual workshops or the entire series to ensure your organization stays ahead in today’s competitive landscape.
The DiJulius Group:
- builds the content,
- supplies your downloadable workbook guide,
- and structures a two hour agenda that allows you and your management to have a productive meeting.
All you have to do is:
- attend online,
- complete the exercises we provide,
- and you’ll be creating new systems to provide better experiences!
Your Four Online Workshops
Dedicate time, one workshop each quarter, to focus on your customer and employee experience.
Create Non-Negotiable Standards
This workshop is available NOW as an on-demand replay
Become A Zero Risk Organization
June 9, 2025
12:00 PM ET – 2:00 PM ET
Create A Recruiting Experience
September 8, 2025
12:00 PM ET – 2:00 PM ET
Create an Onboarding Experience
December 1, 2025
12:00 PM ET – 2:00 PM ET
In this workshop you’ll learn to:
- build consistency in your customer experience,
- develop a Customer Bill of Rights, and
- equip employees with reoccurring service standards.
This workshop is crafted for: anyone who shapes, leads or manages the customer experience or leads those who deliver it. (Note: customer can also refer to client, patient, user, consumer, buyer or patron)
Non-negotiable Standards are important for any company looking to create consistency. These standards create the guide you will use to train new and existing employees on what is expected at each touchpoint in your customer interactions.
In this workshop, you’ll learn to:
- create service recovery systems,
- anticipate challenges, and
- turn customer frustrations into loyalty-building moments.
This workshop is crafted for: anyone who shapes, leads or manages the customer experience or leads those who deliver it. (Note: customer can also refer to client, patient, user, consumer, buyer or patron)
Zero Risk companies are not perfect. They still drop the ball with their customers. The big difference is 1) they drop it much less than other organizations, and 2) On the occasion they do fail, they have service recovery systems in place to make it right, often times making the temporarily dissatisfied customer, a raving fan.
In this workshop you’ll learn to:
- master the art of attracting and selecting top talent,
- deliver a world-class recruitment experience, and
- ensure cultural alignment and long-term success.
This workshop is crafted for: anyone who shapes, leads or manages the employee experience or leads those who deliver it. This can also be anyone responsible for the recruiting, hiring or onboarding.
A signature recruiting experience is the first step for organizations who understand that just as much as the potential employee needs to be the right fit for their company and team, the company needs to be the right fit for the potential employee. Your number one job is to find a candidate who not only fits your culture but will enhance it.
In this workshop you’ll learn to:
- design a memorable onboarding process that builds excitement,
- instill pride and foster loyalty from day one, and
- integrate new hires seamlessly into your culture.
This workshop is crafted for: anyone who shapes, leads or manages the employee experience or leads those who deliver it. This can also be anyone responsible for the recruiting, hiring or onboarding.
A signature onboarding experience includes best practices for new employee orientation, focusing on the power of storytelling and emotional engagement. Discover innovative techniques like scavenger hunts for policy education and the importance of regular check-ins to ensure new hires feel supported as they settle in.
Why Attend?
- Learn From the Experts:
Best-selling authors, John DiJulius and Dave Murray bring decades of experience, helping world-class brands elevate their customer and employee experiences. - Practical, Actionable Insights:
Spend time workshopping with us and walk away with step-by-step strategies to implement immediately in your organization. - Flexible Access:
Attend live or watch the replay—tailor your learning to your schedule.
If you struggle with:
Lack of standards
Customer complaints
Unengaged employees
Implementation that sticks
Finding A+ employees
Then these workshops are for you!
If you’re trying to:
Create consistency
Scale your business
Build a loyal customer base
Retain your workforce
You don’t want to miss this.
Get ready for transformation!
1. Register for the livestream workshops
2. Attend live with your team to build your systems and training
3. Implement your one-of-a-kind brand experience that your customers and employees will love! ❤️
Single Workshop
For up to 3 team members
- Access to One Livestream Workshop
- Registration Includes Access For Up To Three (3)Team Members
- Live Workshop plus Question and Answer with Experts
- Digital Workbook
- 4 Week Access to Replay Post-Event
2025 Livestream Series
For up to 5 team members **BEST VALUE**
- Admittance to all Four (4) Livestream workshops
- Registration includes access for up to 5 Team Members for each workshop
- Live Workshop with Question and Answer with Experts
- Digital Workbook for each workshop
- *Unlimited* Access to Replay Post-Event
- BONUS-Replay of Journey Mapping Customer Experience Workshop
- BONUS-Replay of Employee Experience Journey Mapping Workshop
Join John DiJulius, founder of The DiJulius Group, and Dave Murray, The DiJulius Group’s VP of Consulting, for an intensive livestream workshop on how to transform your business and attract more customers and employees.
These workshops are hands-on, designed to give your leadership team time to work on developing what you learn while having access to The DiJulius Group consultants for any questions or challenges that arise.
With decades of experience guiding companies to stand out in their industries, John and Dave will show you how to develop the components of a world-class brand to drive your business growth.
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