In his book The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer—which ultimately permeates into people’s personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? In this audio book John DiJulius will show you just that!
View cart “Jess Pischel – Day in the Life of a Customer” has been added to your cart.
The Customer Service Revolution Audio Book
The Relationship Economy Keynote Presentation Audio$75.00 Add to cart
Jess Pischel – Day in the Life of a Customer$49.00 Add to cart
Jess Pischel – Be Brilliant At The Basics By Building Your Customer Experience Cycle$49.00 Add to cart
World-Class Internal Culture With Dave Murray$49.00 Add to cart