Watch what top organizations are raving about. John DiJulius delivers a powerful presentation, recorded live for Raylon Corporation. Purchase includes PDF of the slides and workbook to accompany the presentation!
International consultant and best-selling author of three Customer service books, his latest book, The Customer Service Revolution (Greenleaf Books 2015), instantly hit #1 on Amazon. John works with world class companies like The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestlé, Marriott Hotels, Cheesecake Factory, Progressive Insurance, Harley Davidson, Chick-fil-A, and many more.
John isn’t just talking about it, he lives it, as a very successful entrepreneur of two businesses. John Robert’s Spa, a chain of upscale Cleveland locations, has been repeatedly named one of the top 20 salons in America; and The DiJulius Group, a consulting firm focused on changing the world by creating a Customer service revolution. John will demonstrate how we can make our Customer service our single biggest competitive advantage and make price irrelevant!
Buy this digital video presentation and have John presenting at your Customer service training sessions every time. Run time 2 hours, 15 minutes