October 24 – 25, 2018 | Cleveland, Ohio
The Customer Service Revolution (formerly The Secret Service Summit) is America’s #1 Customer Service Conference. Two incredible days of amazing keynote speakers and breakout session presenters. You will hear from leading customer service authors, experts, consultants, and brand executives. This is the conference that has the capability to not only educate you on world-class service, and also immerse you in it. It is a conference experience like no other.
Enjoy world-class speakers, ground-breaking insights, and incredible networking with paramount service leaders, plus, the big ideas, motivation, and renewed energy to propel you and your team to the next level of customer service.
What is The Conference All About?
What started off in 2009 as a small conference about Customer Experience has grown into America’s #1 Customer Service Conference. The Customer Service Revolution (formerly the Secret Service Summit) draws executives from best-in-class organizations worldwide, and 2018 will be our 10th annual conference.
The Customer Service Revolution is: