October 24 – 25, 2018  |  Cleveland, Ohio

Speaker Lineup

Mark Sanborn

Kindra Hall

Eric Chester

Christine Cashen

Sasha Strauss

Neen James

Dr. Willie Jolley

Judson Laipply

Dina Dwyer-Owens

Adam Toporek

Pete Smith

Andrew Sykes

John DiJulius

Dave Murray

Date

 October 24 – 25, 2018

Venue

 Huntington Convention Center
300 Lakeside Ave
Cleveland, OH 44113

Lodging

 The Hilton Downtown Cleveland
100 Lakeside Ave E
Cleveland, OH 44114

Special 2018 Room Rate

Pricing

 $1,850 (per ticket) $1,100 (per ticket for a limited time)

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OVERVIEW

The Customer Service Revolution (formerly The Secret Service Summit) is America’s #1 Customer Service Conference. Two incredible days of amazing keynote speakers and breakout session presenters. You will hear from leading customer service authors, experts, consultants, and brand executives. This is the conference that has the capability to not only educate you on world-class service, and also immerse you in it. It is a conference experience like no other.

Enjoy world-class speakers, ground-breaking insights, and incredible networking with paramount service leaders, plus, the big ideas, motivation, and renewed energy to propel you and your team to the next level of customer service.

What is The Conference All About?

What started off in 2009 as a small conference about Customer Experience has grown into America’s #1 Customer Service Conference. The Customer Service Revolution (formerly the Secret Service Summit) draws executives from best-in-class organizations worldwide, and 2018 will be our 10th annual conference.

The Customer Service Revolution is:

A radical overthrow of conventional business mentality designed
to transform what employees and Customers experience. 
This shift produces a culture that permeates into 
people’s personal lives, at home and in the community, 
which in turn provides the business with higher sales, morale, 
and brand loyalty, thus makes price irrelevant.

FOR MORE INFORMATION ABOUT SPONSOR OPPORTUNITIES,
CONTACT NICOLE@THEDIJULIUSGROUP.COM | 440-443-0028

Brought To You By:

Customer Service Revolution

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