Jess was amazing. Our members don’t tend to be touchy feely and into topics that don’t involve operations but she knocked it out of the park. I was so glad that I was assigned to her room so I could watch her present and see the interactions she had with them (and she made me cry twice)!
Download our free guide on the 6 reasons your customer experience plummets when your business skyrockets - and how to avoid or fix it
Blog Categories
Blog Archives
Authors
Customer Service Tips
It is not your employees’ responsibility to have high service aptitude; it is the company’s to give it to them.
Quote of the day
John DiJulius