Jess was amazing. Our members don’t tend to be touchy feely and into topics that don’t involve operations but she knocked it out of the park. I was so glad that I was assigned to her room so I could watch her present and see the interactions she had with them (and she made me cry twice)!
2021 Customer Service Revolution
Customer Service Tips
A brand experience is the sum of experiential interactions your customers have that leave a lasting impression.
Quote of the day