Jess was amazing. Our members don’t tend to be touchy feely and into topics that don’t involve operations but she knocked it out of the park. I was so glad that I was assigned to her room so I could watch her present and see the interactions she had with them (and she made me cry twice)!
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Customer Service Tips
We are at our best when creating enduring relationships and personal connections. When we are fully engaged, we connect with, laugh with, and uplift the lives of our customers, even if it is just for a few moments, It’s really about human connection.
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