John DiJulius Secret Service

Secret Service

SKU: 978-0-8144-7171-5
Category: Books

John DiJulius’ masterpiece Secret Service embodies a methodology used by only the top organizations in the world. Did you ever wonder how The Ritz-Carlton delivers consistently on their service? Find out what some are calling “the bible of Customer service.” Soft cover.

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Additional Information
Weight .6625 lbs
Dimensions 9 × 6 × .5 in