Get to Know TDG

About

The World’s Leading Customer Experience Consultants

Welcome to the DiJulius Group, a customer experience consulting firm dedicated to helping organizations create exceptional customer experiences.

Founded by John DiJulius in 2006, our company has become a leading authority in the field of customer service and experience. With over 25 years of experience, we have worked with hundreds of clients across a variety of industries, from healthcare to hospitality, finance to retail.

At the DiJulius Group, we believe that customer experience is the key differentiator in today’s competitive marketplace. We help our clients understand their customers’ needs and expectations, and develop strategies to exceed them. Our approach is data-driven and results-oriented, and we have a proven track record of helping our clients achieve significant improvements in customer satisfaction and loyalty.

Our team of expert consultants brings a wealth of knowledge and experience to each engagement. We work closely with our clients to understand their unique challenges and opportunities, and develop customized solutions to meet their needs. Whether it’s designing and implementing a customer experience strategy, training frontline employees, or measuring and analyzing customer feedback, we are committed to delivering results that drive business success.

We are proud of the work we have done and the impact we have had on our clients’ businesses. Our clients have seen measurable improvements in customer satisfaction, loyalty, and revenue, and we are honored to have played a role in their success.

Thank you for considering the DiJulius Group for your customer experience needs. We look forward to the opportunity to work with you and help you create exceptional experiences for your customers.

Clients
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Ritz-Carlton

Starbucks

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Meet Our Team

John DiJulius

Chief Revolution Officer, President

Denise Thompson

Managing Partner

Dave Murray

VP of Consulting

Brad Dick

Customer Experience Consultant

Cal DiJulius

Customer Experience Consultant

Claudia Medica

Director of Business Development

Lindsey Friedel

Client Relationship Director

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CUSTOMIZED TO FIT YOUR NEEDS

Customer Service Consulting

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