Live and On-Demand Free Webinars

Leadership Workshops

FREE All-Access Leadership Workshop Registration

Includes All Upcoming Virtual Leadership Workshops and Webinars listed below
leadership workshop webinar

How to Register for Leadership Workshops | Webinars

Steps to Register:

It’s easy to register, and all of the leadership training programs listed below are free open-enrollment .

For all Future Free Leadership Workshop Webinars:

Click here to register for ALL future free webinars. You will receive a confirmation of your registration, and be notified again before the event occurs. As a result of using this option, you will be first on the list for new leadership workshops as they are added.

For Single Leadership Workshop Webinars:

Identify the topic you are interested in. Click on the (REGISTER) link between the brackets next to the webinar(s). You will be taken to a registration page where you can enter your information and sign up for the free webinar.

Jump to Individual Registration

For On-Demand Leadership Workshop Webinars:

If you are unable to attend any of the free live webinars, don’t worry! Many of the leadership workshops are also available on-demand, allowing you to access the content at your own convenience.

To register for on-demand leadership workshop webinars, simply follow these steps:

    1. Explore the library of on-demand leadership workshops and look for topics that interest you. These workshops may cover various aspects of customer experience, employee experience, for instance,  leading remote teams. Take your time to select the workshops that align with your development goals and areas of interest.
    2. Once you have identified a workshop you want to participate in, then click on the provided link to access the registration page. This page will ask for some basic information, such as your name and email address, and then you will be sent a link to immediately replay the on-demand free webinar.

Jump to On Demand Registration

What are Leadership Workshops?

The DiJulius Group offers free leadership workshops for individuals interested in professional development. They are conducted virtually, allowing you to access and benefit from the content from various locations and time zones. These online programs aim to provide individuals with the knowledge and leadership skills to become effective leaders. Our online programs are typically hosted by John DiJulius and/or Dave Murray, however, they may occasionally include other experts sharing their insights and experience.

Benefits of Leadership Training with The DiJulius Group

1. Access to Expert Knowledge and Insights

The DiJulius Group’s leadership workshops are led by experienced consulting professionals and executives who possess a deep understanding of effective leadership and effective communication. By attending these free webinars, you gain direct access to their knowledge and insights, which can accelerate your own growth as a leader. More importantly, these experts will share practical advice, real-life examples from companies they have worked with, and strategies that you can immediately apply to your own leadership role.

2. Flexibility and Convenience

One of the major advantages of these leadership workshops is the flexibility and convenience they offer. Unlike traditional workshops or seminars that require you to travel to a specific location, these free webinars can be attended from the comfort of your own home or office. This eliminates the need for travel expenses and saves valuable time. Additionally, the webinars are recorded and made available on-demand, allowing you to access the content at a time that suits your schedule.

3. Live Question and Answer

Another key feature of our free leadership webinars is the opportunity for live question and answer sessions. During these leadership webinars, participants have the chance to interact with the presenters and ask questions in real-time. This allows for a more personalized learning experience, as you can seek clarification on specific topics, share your own experiences, and gain deeper insights into the content being discussed.

It is important to note that even if you are unable to attend the live webinar sessions due to scheduling conflicts, many webinars are recorded and made available for on-demand viewing. This means that you still have the chance to benefit from the question and answer sessions and gain insights from the discussions that took place during the live webinar.

Why Attend the Free Leadership Training Webinars?

Attending leadership webinars, whether live or on-demand, offers numerous benefits that can contribute to your personal and professional growth as a leader. Here are some reasons why you should consider attending these free webinars:

  1. Lifelong Learning: Leadership is an ongoing journey, and attending webinars allows you to continually learn and stay updated with the latest trends, strategies, and insights in leadership. The webinars cover a wide range of topics, including communication, employee engagement, decision-making, team building, and more. By attending webinars, you can expand your knowledge base and gain new perspectives that can enhance your leadership style.
  1. Cost-Effective Training: As the name suggests, free leadership webinars eliminate the need for expensive workshop or seminar fees. This allows you to access high-quality training without any financial burden. Whether you are a new leader looking to build foundational skills or a seasoned executive seeking advanced knowledge, these webinars offer valuable learning opportunities at no cost.

Who are the Leadership Workshops for?

Any leader, or person with leadership potential.

These free webinars are designed for individuals at all levels of leadership, ranging from aspiring leaders to established senior leaders. The education provided is also beneficial for the development of college students entering the business landscape. Whether you are seeking to improve your team performance, build effective relationships or overcome business challenges, there is something to be gained from attending these free webinars.

For new leaders, leadership workshops provide a solid foundation to develop essential leadership skills such as communication, critical thinking skills, and team building. These webinars offer practical guidance and insights that can help you navigate the challenges of leading an effective team and empower you with the knowledge needed to succeed in your role.

For experienced leaders, leadership workshops offer an opportunity to refine and enhance existing skills, learn new perspectives, and stay updated with the latest industry trends. These webinars provide a platform for leaders to delve deeper into complex challenges and gain valuable insights from industry experts and thought leaders.

The DiJulius Group’s leadership workshops are also beneficial for individuals who are transitioning into a leadership position or seeking growth in their careers. Attending these webinars can help you build confidence, gain a better understanding of leadership principles, and develop the skills necessary to excel in your new position.

Additionally, leadership workshops are suitable for professionals from various industries including business, healthcare, education, non-profit organizations, finance, hospitality, and more. The concepts and principles taught in these free webinars can be used in B2B and B2C organizations.

Tips for Making the Most of Leadership Workshops

Come Prepared with Questions

Click on the registration link provided for the webinar you are interested in attending. Once you have successfully registered, take the time to familiarize yourself with the webinar topic and any pre-reading materials that may be provided. This will give you a solid foundation and ensure that you are ready to make the most of the session.

Take Notes and Reflect

During the webinar, be sure to take notes on key points, insights, and ideas that resonate with you. This will help you retain the information and serve as a reference for future use. Additionally, note any questions that arise during the webinar. If there is a Q&A session at the end, you can ask your questions directly to the presenter or panelists. If not, you can reach out to them through email or on social media after the webinar.

What are some of the topics covered in the free webinars?

  • the active role of leaders in shaping culture
  • leadership & management of the customer experience
  • foundational understanding of customer experience design
  • leadership & management of the employee experience
  • foundational understanding of employee experience design
  • presentation skills
  • hiring to enhance team dynamics
  • effective relationships to break down silos
  • interdepartmental and intercultural understanding of the roles each person plays
  • understanding the quality of leaders promoted
  • facilitative leadership approach
  • notions about leadership and accidental leaders
  • professional learning experiences and examples from world-class brands
  • operational analysis of your customer and employee journeys
  • people analysis and interviewing skills
  • efficient teams that create zero risk companies
  • cross functional teams that collaborate to improve the customer experience
  • customer relationship management
  • employee relationship management
  • practical application of The DiJulius Group methodology
  • critical change initiatives that bring about better recruiting, hiring and onboarding
  • nurturing future leadership talent
  • finding the ROI of your customer experience through financial analysis and KPIs

Get Certified through our Additional Comprehensive Leadership Development Programs:

The DiJulius Group also offers on-site leadership growth courses akin to a master’s program seen in higher education institutions. These take place in Cleveland, Ohio as part of the Customer Experience Executive Academy and the Employee Experience Executive Academy. These are 12 month part-time courses that were created for leaders who hold a pivotal role in shaping the employee or customer experience, or who have active roles in customer relationship management.

The content used in the Experience Academy courses has been built from the methodology used by The DiJulius Group’s consulting teams. This methodology has been documented in the books The Customer Service Revolution and The Employee Experience Revolution.

Students benefit from community-engaged learning and sharing best practices. Assigned critical reflection activities help develop leadership skills that include business analysis and statistical analysis as it relates to both the customer and employee experience.

If you’re looking for effective leadership training that your entire organization can benefit from, contact us today to find out about enrollment.

Register for ALL Upcoming Leadership Workshops | Webinar Sessions:

ALL EXR Webinars, The DiJulius Group
The 2024 Webinar Series featuring The Employee Experience Revolution

Register here for ALL upcoming sessions of our newest leadership training webinar series running now through December. Webinars presented through July 25th will specifically cover topics from John and Dave’s new book, The Employee Experience Revolution!

This ongoing series is applicable to all leaders who want to want to build a better workplace culture.

{REGISTER}

Register for INDIVIDUAL Free Leadership Workshops |  Webinars:

Silos, The DiJulius Group
Tearing Down Silos by Building Collaboration Across Departments – June 27th, 1pm EST

What will be covered:
– Creating World-Class Teamwork
– A World-Class Experience Starts at the Home Office
– Remove silos, and train compassion and empathy.
– Clarify handoffs between departments.
– Understand how your work impacts others: Who does your work support? What group is dependent on your efforts?
– Who, really, is your customer?
– Tighten up communication.
– Are you spending enough time experiencing your own customer experience?

 

{REGISTER}

Build Dev Leaders, The DiJulius Group
Building and Developing Great Leaders – July 11th, 1pm EST

“When your company says you want your employees to be leaders, what that really means is that you want their emotional commitment to your vision. A leader’s emotional commitment is about taking on the company success as a personal crusade.” —Stan Slap

What will be covered:
– Avoiding accidental managers
– Identifying Your Emerging Leaders
– Develop Leaders to Be Human First
– Two New Skill Sets No Leader Needed until Now
– Stop Policing and Start Leading
– There Are No Bad Teams, Only Bad Leaders
– What It Takes to Master Rapport Building in Leadership

{REGISTER}

Lead Legacy, The DiJulius Group
Leaving a Leadership Legacy – July 25th, 1pm EST

What will be covered:
– Your vision needs to be your wildest dream of the impact your organization can have on the world.
– Motivating the Motivators
– Creating Vuja De Moments
– Leading in a Crisis
– Leadership is all about Energy
– Energy Givers versus Energy Suckers
– The Reality Distortion Field
– 4 minute mile
– You Are a Revolutionary If and Only If . . .

{REGISTER}

Virtual Workshop Series 2024 Template, The DiJulius Group
Training Your Employees on the Critical Soft Skills Needed Today – September 12th, 1pm EST

Today’s illiterate are those who are unable to make connections with others.

We are living in the “digital disruption era” in which technology has provided us with unprecedented advances, information, knowledge, instant access, and entertainment. However, as convenient as these advances make our lives, they also have changed the way we communicate, behave, and think and have led to a dramatic decline in our people skills.

Related: John DiJulius Ted Talk

As a society, we are now relationship disadvantaged. We no longer become curious about others or eager to engage in conversations. We spend less time with friends via in-person interactions. The younger generation primarily communicates electronically, and the explosion of e-commerce means we go out less and less. And when we do, there’s a marked lack of social cohesion.

{REGISTER}

Virtual Workshop Series 2024 Template 1, The DiJulius Group
Selling as an Experience – September 26th, 1pm EST

Today is all about sameness. Every company, every sales person, account executive says the same thing. We have the best product, we are the smartest, we provide the best customer service and support.
When everyone says the same thing and customers can’t tell the difference between your company and your competition, it comes down to the lowest price.
Price is something you offer when you have nothing else to distinguish yourself

What you will learn how to:
Stand out in today’s commoditized sameness
Truly build a relationship and be a resource your clients can’t imagine life without
Create a value proposition that will shock your client
Address the customer’s objection, “I can’t get it cheaper somewhere else”
Educate versus sell
Make price irrelevant

{REGISTER}

Virtual Workshop Series 2024 Template 2, The DiJulius Group
Turning your Contact Center into a Relationship Center – October 10th, 1pm EST

{REGISTER}

Virtual Workshop Series 2024 Template 3, The DiJulius Group
Creating Your Signature Experience – October 24th, 1pm EST

{REGISTER}

Virtual Workshop Series 2024 Template 4, The DiJulius Group
Forget Customer Surveys; Learn the Real CX KPIs you Should be Measuring – November 14th, 1pm EST

Today, every customer is suffering from survey fatigue.

So many organizations, big and small, have implemented customer satisfaction surveys (CSAT) and NPS over the past two decades. However, what started out as companies having good intentions, whether it is a customer satisfaction survey, or utilizing NPS, unintended consequences have occurred as a result. Customers are tired of being over-surveyed. Customers are not giving genuine feedback. Less customers are responding. A lot of these companies have found out that they have gone about it totally wrong and have allowed their employees and even leaders to pollute the integrity of their customer satisfaction reporting.

What you will learn:
What’s wrong with customer surveys
Why customer surveys are not the most important thing a company should be measuring
What are the top CX metrics you should measure and hold everyone accountable for
How to create a ROX (Return on Experience) Dashboard
When to use customer surveys

{REGISTER}

Virtual Workshop Series 2024 Template 5, The DiJulius Group
Service Recovery Never and Always – December 6th, 1pm EST

{REGISTER}

Free Leadership Training:  On-Demand Webinars | Leadership Workshops:

Click the Webinar image below to register and access the On Demand video instantly

EX Retains, The DiJulius Group
Onboard X, The DiJulius Group
Recruit X 1, The DiJulius Group
Interviewing, The DiJulius Group
Virtual Workshop Series 2024 Template 1, The DiJulius Group
P.O.P, The DiJulius Group
Virtual Workshop Series 2024 Template, The DiJulius Group
Blue Modern Webinar Flyer Landscape, The DiJulius Group
Presentation Skills
CXEA Webinar, The DiJulius Group
Dave Murray, The DiJulius Group
JRD3 Webinar, The DiJulius Group
Cal Dijulius, The DiJulius Group
Nicole Paul, The DiJulius Group
How To Create A Sig Brand Ex W Cal, The DiJulius Group

Join The DiJulius Group every month for new leadership workshops.

Register for full access to all upcoming webinars today!