How To Increase Morale And Collaboration Virtually

March 25, 2020 | By:

1.     Customer Service Feature Story   How To Increase Morale And Collaboration Virtually By Jess Pischel, CX Consultant Now more than ever it seems we are craving communication and connection. Go figure, once the government tells us we have to stay home and isolate ourselves from public interactions we want nothing more than to engage… Read Full Article


The Incredible Opportunities out of the Coronavirus Crisis in your Personal Life

March 18, 2020 | By:

The Incredible Opportunities out of the Coronavirus Crisis in your Personal Life By now we should all be well aware of what we need to do and avoid doing to stay healthy. However, constantly checking headline news and social media during times like this can become an unhealthy addiction. As well as making it the… Read Full Article


You Do Not Merely Want To Be Considered Just The Best Of The Best

March 11, 2020 | By:

1. Customer Service Feature Story   You Do Not Merely Want To Be Considered Just The Best Of The Best All my buddies growing up would play football in the fall, basketball in the winter, and baseball in the spring and summer. Not me. In the fall I would practice baseball; in the winter, I… Read Full Article


It Is Time To Recession Proof Your Business

March 04, 2020 | By:

1.     Customer Service Feature Story It Is Time To Recession Proof Your Business  I am probably one of the few business owners that actually like a recession, in some cases, prefer it over a booming economy. I know that may sound crazy, but when you really consider the advantages and disadvantages of both a great… Read Full Article


It Is Better to Be Their Favorite Than the Best

February 26, 2020 | By:

1.    Customer Service Feature Story It Is Better to Be Their Favorite Than the Best We all have a company or two that we can’t live without. Think about the companies you frequent the most. They may be your favorite local restaurant, cafe, hair salon, or a dry cleaner. All these companies have competitors that… Read Full Article