3 Stepping Stones to Help Get You to Where You Need to Be as a Leader

May 28, 2020 | By:

Are you and your organization focused on leadership, or you focused on the byproducts of leadership?  The biggest obstacle organizations are facing today when it comes to leadership is that they’re getting too wrapped up in the rate of return ($$$), rather than the rate of return of the value that they’re providing.  We’ve got… Read Full Article

Your Customer Experience in the New Normal

May 27, 2020 | By:

1.     Feature Article Your Customer Experience in the New Normal By Dave Murray, Senior Customer Experience Consultant In these uncertain and unprecedented times, organizations have to figure out how to walk the tightrope of managing cashflow and how to invest in key training that will allow them to pull away from their competition. At the… Read Full Article

005: How to Be the ONLY in Your Industry with Jesse Cole

May 27, 2020 | By:

What makes you stand out from the rest in your industry? It can’t just be the price. It can’t just be the product. Think fans first. Think not just customer experience – but remarkable customer experience. But what kind of experience would make you different?  How do you keep your customers wanting more? Today, Jesse… Read Full Article

How to Lead in a Crisis

May 21, 2020 | By:

How you lead right now says so much about you as a leader. You have to set the tone for your entire organization.  You have to be that person to fight overcome the odds and be the one that people can look to and rely on. How to Be a Great Leader Today 1. Figure… Read Full Article

Why Your Best Is NOT Good Enough

May 20, 2020 | By:

1.     Feature Article Why Your Best Is NOT Good Enough By John DiJulius, Chief Revolution Officer My two favorite examples of how giving your best should not be the goal are: The Reality Distortion Field and the 4-Minute Mile. My least favorite saying is “I gave my best.” To me, it is an unacceptable crutch;… Read Full Article