What It Takes to Be a Revolutionary

January 21, 2021 | By:

In this world of what seems like recession, depression, and destruction all around us, if you truly look closely and dive deeper, we’re now in a time of greater possibilities.  And it takes a revolutionary to see that! What Does It Take to be a Revolutionary? Never say or accept “I gave my best” Saying… Read Full Article

Outthink the Competition by Outloving Them

January 20, 2021 | By:

“Outlove the competition” is one of my favorite new phrases. Think about it. Nearly everything can be copied especially in this day and age. This includes products or services that you sell, your décor, website functionality, menu, and even prices. Your business needs to unleash new strategies to outthink the competition. Can You Really Outwork… Read Full Article

Can Your Customers Live Without You?

January 20, 2021 | By:

Do you know if your business has at least one happy customer who can’t live without you? For the third consecutive year, Apple was named the top brand consumers can’t live without. There were also other companies that consumers couldn’t live without. Brands such as Amazon, Dell, Coca-Cola, Google, Microsoft, and of course Starbucks – former… Read Full Article

Why Employees Want to Leave and How to Stop It

January 20, 2021 | By:

4 Quick Tips to Help you Make Price Irrelevant   1) Customer Service Feature Story   Why Employees Want to Leave and How to Stop It Every year, improving employee morale, turnover, and employee experience is a major objective for many organization’s leadership teams. Building a world-class experience encompasses both customer and employee. How can… Read Full Article

How to Create a Customer Experience Journey that will Produce Amazing Results

January 13, 2021 | By:

5 Quick Tips to Help you Make Price Irrelevant 1) Feature Story How to Create your Customer Experience Cycle that will Produce Amazing Results By Dave Murray Nothing will have a bigger impact on elevating your customer service company-wide than developing your Customer Experience Cycle (CEC). The vast majority of businesses suffer from inconsistencies in… Read Full Article