CX CONSULTING, DESIGN AND TRAINING

Build a unique brand experience your customers and employees can't live without

Join these brands excelling on The DiJulius Group’s CX design framework:

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key bank cx strategy
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celebrity cruises cx strategy
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briston myers cx strategy

At The DiJulius Group, we know you want to be an industry leader.

In order to do that, you need a customer care strategy to provide a consistently great brand experience for your customers, employees, vendors, and community.

The problem is, expectations are higher than ever and one negative review can permanently ruin your reputation.

Striving for happy customers and 5-Star reviews while balancing these high expectations can feel impossible, especially when you don’t know where to begin.

Our proven customer experience consulting and CX design framework could change all that.

The DiJulius Group provides customer care strategy consulting and leadership training. Our experts help you simplify, systematize, and create accountability for the experience you deliver to customers and employees.

Stop worrying about losing customers and employees

HAPPY CUSTOMERS
happy loyal customers
  • Increase referrals
  • Create raving fans
  • Build loyalty
HAPPY EMPLOYEES
Happy Employees
  • Reduce turnover
  • Create a strong culture
  • Build a winning team
HAPPY SHAREHOLDERS
Happy Shareholders
  • Watch your sales grow
  • Decrease marketing costs
  • Increase profits

Many companies struggle to consistently deliver a great experience, which is why The DiJulius Group developed a customizable CX design framework.

We work with companies like yours every day. Let’s talk about a customer care strategy that fits your business, resources, and goals.

Companies that implement our CX design framework avoid:

  • Group 70@2x 1, The DiJulius Group
    The expense of lost
    customers
  • Group 71@2x, The DiJulius Group
    Costly bad reviews
  • Group 72@2x, The DiJulius Group
    The frustration of
    employee turnover
  • Group 73@2x, The DiJulius Group
    The instability that springs
    from scaling
  • Group 77@2x, The DiJulius Group
    Inconsistent Customer
    Experiences
  • Group 76@2x, The DiJulius Group
    The anxiety of price
    cutting

Here’s how we can help you become an industry leader:

  • Step one: Schedule a callDiscuss your goals, current state, resources available and commitment level with one of our experienced advisors.
  • Step two: Let us customize a CX strategy for youBased on our analysis, your company size, budget and time constraints we’ll determine the best strategy to meet your goals.
  • Step three: Transform your customer experience!

    Whether we consult directly with your team or train your leader(s) to implement our proven framework, you’ll be ready to exceed expectations with a consistent brand experience your customers can’t live without!

    So schedule your call today.

Launching June 2024!

The Employee Experience Revolution by John R. DiJulius III and David D. Murray

Pre-order Your Copy
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