Would you like to improve your Customer Service levels and make price irrelevant?

The DiJulius Group has developed unparalleled Customer Service content, consulting, training, and products, that provide our clients with a competitive advantage; making them the brand their customers cannot live without.

Recognized as the world’s leading authority on Customer Service, The DiJulius Group’s client list includes The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestle, Marriott Hotel, PWC, Cheescake Factory, Chick-fil-A, Aveda, Harley Davidson, and more. Our Customer Xperience Executive Academy and annual Secret Service Summit are attended by some of the world’s most iconic service brands. Join us, and discover what being a part of the Customer Service Revolution can mean for your business.

Featured Post

April 18, 2018

By:

Amy Cross, senior content marketing manager at NGDATA, is a creative marketing/communications professional with over ten years of experience in strategy and implementation of integrated lead generation and brand awareness campaigns, content strategy, planning and writing, digital and website optimization, social media, graphic design, public relations, project management, client relationship management, advertising and research. We’ve all been on the… Read Full Article


Do you know your company service aptitude?

The Company Service Aptitude Test [C‑SAT™] is a free tool based on the X‑Commandment methodology to providing a World-Class Customer experience. It pinpoints the Service Aptitude Level of your organization and lets management know where the strengths and opportunities lie.

TAKE THE C-SAT™

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