8 Best Practices World-Class Experience Organizations Do

You will learn:

  • What Ubuntu means and why it is so important in today’s business world
  • The #1 thing CEOs get wrong about CX
  • The 4 Soft Skill super powers
  • How to reduce employee roulette
  • Clients hate surprises
  • Power of purpose
  • How a great service recovery process can be your best customer loyalty strategy
  • What the employee experiences the customer will

On Demand Webinar upon Registration