Becoming a Great CX Leader

In order to be successful, the experience leader has to champion the initiative for both customers and employees. Unveil how to overcome roadblocks and hurdles, including examples from those who have mastered it in industries of all variations.

In this webinar we will cover:
– Proven methods to differentiate yourself from the competition
– What are the keys to measure success and gain buy-in
– How to select and train an initiative leader
– How to make it stick so that your program doesn’t become “flavor of the month”

On Demand Webinar upon Registration