The Company Service Aptitude Test [C‑SAT™]

Find your strengths and weaknesses. Take a few minutes to find out where you and your organization stand.

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In Just 10 Minutes, You will…

Get Your Company Satisfaction Score

Customer Service is constantly evolving. Your score is evaluated and broken down into 11 critical categories.

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CSAT Grade
Example Outcome

Highlight Your Strengths. Understand Your Weaknesses.

The Company Service Aptitude Test (CSAT) is designed to highlight your Customer Service and Customer Experience strengths as well as your weaknesses. You’ll receive a report of where you need to focus. Where will you rank?

This C-SAT Assessment is Perfect For…


Find out exactly where you stand and hone your skills for your next review.


Identify how well-rounded your team is, where they can improve, and how they can work together better.

Request An Assessment For Your Company

Fill out your company details

We’ll send you a custom link specifically for your company.  Once you receive the link, send it along with a deadline to all employees that you would like to  participate in the survey.  Following the deadline, we’ll send you the overall results so you can evaluate where your customer service strengths and weaknesses fall.