customer service training for employees

What’s the Secret?


Conference Special Pricing Valid Until October 31st, 2021

SKU: 978-0-470-19612-0-1
Categories: Books, CSREV2021

Conference Special Pricing Valid Until October 31st, 2021

This Amazon best-seller gives you the best Customer service insights on becoming a world-class organization. Regardless of industry or size you will learn how to improve the way you deliver Customer service guaranteed. Hard cover.

John DiJulius has definitely “cracked the code” to why a few companies can get thousands of employees to execute superior Customer service and many can’t get a department of 15 to do deliver it. It is the culmination of 5 years of research of what makes the top world-class Customer service companies, including a ton of data, statistics, and best practices from all industries.

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Signed copies by John DiJulius are currently unavailable due to COVID-19.


Additional Information
Weight 1.1625 lbs
Dimensions 9.125 × 6.25 × 1 in