I like what John did to personalize content to our group. I’ve sat in on this twice now and learn something new each time. I realize that this message applies to every aspect of my life, and not just the business side, maybe then I will finally realize it was the best speech ever.
2020 Customer Service Revolution Goes Virtual
Customer Service Tips
It is not your employees’ responsibility to have high service aptitude; it is the company’s to give it to them.
Quote of the day