Would you like to improve your Customer Service levels and make price irrelevant?

The DiJulius Group has developed unparalleled Customer Service content, consulting, training, and products, that provide our clients with a competitive advantage; making them the brand their customers cannot live without.

Recognized as the world’s leading authority on Customer Service, The DiJulius Group’s client list includes The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestle, Marriott Hotel, PWC, Cheesecake Factory, Chick-fil-A, Aveda, Harley Davidson, and more. Our Customer Xperience Executive Academy and annual Customer Service Revolution conference are attended by some of the world’s most iconic service brands. Join us, and discover what being a part of the Customer Service Revolution can mean for your business.

Featured Post

October 16, 2019

By:

*The following is an excerpt from my newest book The Relationship Economy, Building Stronger Customer Connections In The Digital Age. Which just hit #1 on Amazon!   Myths Of Being A Good Listener If your goal is to build an exceptional customer experience, creating better listening skills in today’s relationship disadvantaged society is critical. In… Read Full Article


  • Secret Service Orientation Package

    $65.00
    Add to cart

Do you know your company service aptitude?

The Company Service Aptitude Test [C‑SAT™] is a free tool based on the X‑Commandment methodology to providing a World-Class Customer experience. It pinpoints the Service Aptitude Level of your organization and lets management know where the strengths and opportunities lie.

TAKE THE C-SAT™

JOIN THE REVOLUTION

Receive Exclusive
Customer Service Insights