The Authority on World-Class Customer Service For Your EO Chapter Event

John DiJulius

Chief Revolution Officer, President

John DiJulius is redefining customer service in corporate America today. He didn’t read the books on customer service, he wrote them: Secret Service, Hidden Systems That Deliver Unforgettable Customer Service, What’s The Secret? To Being a World Class Customer Service Organization, The Customer Service Revolution, and The Best Customer Service Quotes Ever Said. One of the most captivating and charismatic speakers today, John’s keynotes and workshops are used by world-class service companies to provide unforgettable customer service every day. In his high-energy presentations, he uses powerful visuals as he discusses the 10 commandments of customer service and explains how to improve the service aptitude of employees at all levels.

As the authority on world-class customer experience, organizations across America use his philosophies and systems for creating world-class service. He has worked with companies such as the The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Panera Bread, Nestle, Marriott Hotel, PWC, National City Bank, Cheesecake Factory, Progressive Insurance, Harley Davidson, State Farm, Chick-fil-a, and many more, to help them continue to raise the bar and set the standard in service that consistently exceeds customer expectations.

John is not just telling others how to do it. His strongest attributes may not only be that he has the experience of working with extremely large companies, but knows how to translate those processes to fit small business models as well. Not only is John the Owner, President and Chief Revolution Officer of The DiJulius Group, he is also the Founder, President and Owner of John Robert’s Spa; Named one of the Top 20 Salons in America with multiple locations (and over 150 employees), which he uses as living laboratories to test his findings and theories.

Looking for your next dynamic speaker?

Give Claudia a call at 724-612-3466 or reach out via email at Claudia@TheDiJuliusGroup.com.

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Book John DiJulius For Your Next EO Event If:

You have inconsistent customer service by employees, locations, & departments
You have low service aptitude by customer-facing employees
You have low service aptitude by the people running your company
You are only operationally focused
You have poor internal culture
You have poor hiring practices
You are constantly hiring reactively
You have high employee turnover
You have low customer retention
You are spending too much on marketing & advertising
You do not connect employees’ jobs and their importance to success of the company
You are not letting employees have input on systems
You are failing to implement and execute consistently
You have a lack of measurements and accountability around customer service
You are only focused on artificial growth

John and The DiJulius Group continue to remain active in Entrepreneurs Organization events across the globe. It’s time to bring John DiJulius and the Customer Service Revolution to your next EO Chapter Event.

EO Omaha Nebraska
EO Southern Florida SPAL
EO Ignite Perth
EO Chicago (Advanced Events)
EO Albany
EO Alchemy (Scottsdale)
EO Calgary
EO Cleveland
EO Connecticut
EO Entrepreneurial Masters Program(EMP) at MIT
2013 Masters Program
2015 Masters Program
2016 Masters Program
2017 Masters Program
2018 Masters Program
2019 Masters Program
EO Knoxville
EO NERVE (Nashville)

Here's What EO Chapter Members Are Saying About John DiJulius

Probably one of the best motivational speakers I have ever seen. Great enthusiasm and knowledge of all subjects presented! Enjoyed the personal shares and can see our office benefitting from the topics presented. Thanks, John!