Working With Business Professionals Globally on Customer Experience

The World Authority and Thought Leader in Customer Service providing EO workshops and presentations

The Authority on World-Class Customer Service For Your EO Chapter Event

John DiJulius

Chief Revolution Officer, President

John DiJulius is redefining customer service in corporate America today. He didn’t read the books on customer service, he wrote them: Secret Service, Hidden Systems That Deliver Unforgettable Customer ServiceWhat’s The Secret? To Being a World Class Customer Service Organization, The Customer Service Revolution, and The Best Customer Service Quotes Ever Said. One of the most captivating and charismatic speakers today, John’s keynotes and workshops are used by world-class service companies to provide unforgettable customer service every day. In his high-energy presentations, he uses powerful visuals as he discusses the 10 commandments of customer service and explains how to improve the service aptitude of employees at all levels.

As the authority on world-class customer experience, organizations across America use his philosophies and systems for creating world-class service. He has worked with companies such as the The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Panera Bread, Nestle, Marriott Hotel, PWC, National City Bank, Cheesecake Factory, Progressive Insurance, Harley Davidson, State Farm, Chick-fil-a, and many more, to help them continue to raise the bar and set the standard in service that consistently exceeds customer expectations.

John is not just telling others how to do it. His strongest attributes may not only be that he has the experience of working with extremely large companies, but knows how to translate those processes to fit small business models as well. Not only is John the Owner, President and Chief Revolution Officer of The DiJulius Group, he is also the Founder, President and Owner of John Robert’s Spa; Named one of the Top 20 Salons in America with multiple locations (and over 150 employees), which he uses as living laboratories to test his findings and theories.

John DiJulius

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Book John DiJulius For Your Next EO Event If:

  1. You have inconsistent customer service by employees, locations, & departments
  2. You have low service aptitude by customer-facing employees
  3. You have low service aptitude by the people running your company
  4. You are only operationally focused
  5. You have poor internal culture
  6. You have poor hiring practices
  7. You are constantly hiring reactively
  8. You have high employee turnover
  9. You have low customer retention
  10. You are spending too much on marketing & advertising
  11. You do not connect employees’ jobs and their importance to success of the company
  12. You are not letting employees have input on systems
  13. You are failing to implement and execute consistently
  14. You have a lack of measurements and accountability around customer service
  15. You are only focused on artificial growth

John and The DiJulius Group continue to remain active in Entrepreneurs Organization events across the globe. It’s time to bring John DiJulius and the Customer Service Revolution to your next EO Chapter Event.

EO Omaha Nebraska
EO Southern Florida SPAL
EO Ignite Perth
EO Chicago (Advanced Events)
EO Albany
EO Alchemy (Scottsdale)
EO Calgary
EO Cleveland
EO Connecticut
EO Entrepreneurial Masters Program(EMP) at MIT
2013 Masters Program
2015 Masters Program
2016 Masters Program
2017 Masters Program
2018 Masters Program
2019 Masters Program
EO Knoxville
EO NERVE (Nashville)

Here's What EO Chapter Members Are Saying About John DiJulius

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Probably one of the best motivational speakers I have ever seen. Great enthusiasm and knowledge of all subjects presented! Enjoyed the personal shares and can see our office benefitting from the topics presented. Thanks, John!

– Entrepreneurs Organization Chapter Member

I’ve been at two-day conferences and learned less then I learned in this 2-hour workshop. Very glad I went.

– Entrepreneurs Organization Chapter Member

Great seminar. My team and I took home a lot of ideas that we would like to try with our clients. The speaker was engaging and knowledgeable about the topic. Would love to hear him speak again on this topic or any others relating to his journey through the business world. I really enjoyed the event and would love to go to the next one.

– Entrepreneurs Organization Chapter Member

He was awesome, Very interactive, excellent speaker, held everyone’s attention, overall excellent experience and very valuable information.

– Entrepreneurs Organization Chapter Member

A great mix of high-level conceptual content and real-world application/examples & stories. John’s speaking style held my attention and kept things moving.

– Entrepreneurs Organization Chapter Member

John DiJulius was a world-class speaker. So much so that I am going to look to hire his company.

– Entrepreneurs Organization Chapter Member

Very well done. Of the seminars or training classes I have been to this was by far the most entertaining, and easiest to stay interested in.

– Entrepreneurs Organization Chapter Member

Watch John DiJulius Live In Action

Our Clients

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Tdg Usbank, The DiJulius Group
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Tdg Nitel, The DiJulius Group
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Tdg Progressive, The DiJulius Group
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Tdg Dentsply, The DiJulius Group
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Tdg Panera, The DiJulius Group
Tdg Nestle, The DiJulius Group

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