I like that John uses many resources to drive his key ideas home (videos, stories, other companies). It creates variety, keeps the learner engaged and shows he has done the work. John does a phenomenal job delivering and sharing his passion for customer service and that’s why I keep bringing him back.
Listen to the Customer Service Revolution Podcast
Download our free guide on the 6 reasons your customer experience plummets when your business skyrockets - and how to avoid or fix it
Blog Categories
Blog Archives
Authors
Customer Service Tips
A brand experience is the sum of experiential interactions your customers have that leave a lasting impression.
Quote of the day
John DiJulius