John DiJulius is the President and Chief Revolution Officer of The DiJulius Group. A multi best-selling author, podcaster, and successful entrepreneur, John is as much an authority as a continual student of customer experience. His proprietary X-Commandment methodology, developed to systematize hospitality, is transferable to any industry and used by world-class service organizations around the globe. He can inspire performance and a fresh view of service in your newest through your most seasoned employees. Yet his true genius is the skill to offer brilliantly simple ideas that will leave you wondering, “why hasn’t anyone else in our industry thought of that?” John’s innate ability to see what’s possible has made him not only a sought-out keynote speaker but a consultative industry disrupter. If you want to become the brand your customers can’t live without, you want to work with John
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A brand experience is the sum of experiential interactions your customers have that leave a lasting impression.
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