In this episode of The Customer Service Revolution, John DiJulius is talking with Andy Buyting, the founder and CEO of Tulip Media Group. Andy is also a best-selling author, serial entrepreneur, and strategic advisor. On top of all of this, Andy is the creative mind behind the integrated business strategy, “SMarketing.” He uses this strategy as a leader in business development and marketing to help other businesses grow.
Throughout their conversation, Andy and John discuss Andy’s newest book, Double Sales/Zero Salespeople: Optimize Your Sales and Marketing Into One Business Development Strategy That Works. Tune in to learn from Andy’s wisdom gained from his many years of experience in entrepreneurship, sales, and marketing.
You Will Learn:
- How to double your sales with zero salespeople.
- What you should be measuring to be certain you’re getting a good return on your marketing investment.
- The difference between marketing and promotions.
- How to accurately measure your online marketing and promotions.
- The role customer service plays in your growing business.