The DiJulius Group and The Secret Service Summit have helped Starbucks take service to new levels by not only creating a Customer Experience Action Statement but also by helping us adhere to a common goal. The combination of hands-on expertise shared by leading brand executives and the emotional component from motivational speakers, has made your events like none other.
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A brand experience is the sum of experiential interactions your customers have that leave a lasting impression.
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John DiJulius