I like what John did to personalize content to our group. I’ve sat in on this twice now and learn something new each time. I realize that this message applies to every aspect of my life, and not just the business side, maybe then I will finally realize it was the best speech ever.
2019 Customer Service Revolution Highlights
Customer Service Tips
While they may complain about the service defect, they are going to rave about how we handled it.
Quote of the day