Meet

John DiJulius Bio

The Authority on World-Class Customer Service.

John DiJulius

Chief Revolution Officer, President

John DiJulius is redefining customer service in corporate America today. He didn’t read the books on customer service, he wrote them: Secret Service, Hidden Systems That Deliver Unforgettable Customer ServiceWhat’s The Secret? To Being a World Class Customer Service Organization, The Customer Service RevolutionThe Best Customer Service Quotes Ever Said, and The Relationship Economy One of the most captivating and charismatic speakers today, John’s keynotes and workshops are used by world-class service companies to provide unforgettable customer service every day. In his high-energy presentations, he uses powerful visuals as he discusses the 10 commandments of customer service and explains how to improve the service aptitude of employees at all levels.

As the authority on world-class customer experience, organizations across America use his philosophies and systems for creating world-class service. He has worked with companies such as the The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Panera Bread, Nestle, Marriott Hotel, PWC, National City Bank, Cheesecake Factory, Progressive Insurance, Harley Davidson, State Farm, Chick-fil-a, and many more, to help them continue to raise the bar and set the standard in service that consistently exceeds customer expectations.

John is not just telling others how to do it. His strongest attributes may not only be that he has the experience of working with extremely large companies, but knows how to translate those processes to fit small business models as well. Not only is John the Owner, President and Chief Revolution Officer of The DiJulius Group, he is also the Founder, President and Owner of John Robert’s Spa; Named one of the Top 20 Salons in America with multiple locations (and over 150 employees), which he uses as living laboratories to test his findings and theories.

John DiJulius

Looking for your next dynamic speaker?

Once your information is received, a member of our team will contact you within one business day. If you have any questions in the meantime, please do not hesitate to give Claudia a call at 724-612-3466 or reach out via email at Claudia@TheDiJuliusGroup.com.

Check Availability

FOLLOW JOHN

For the latest news, tips, and insights on Customer Service and Customer Experience.

quote image

JOIN THE REVOLUTION

TO DISCUSS SPEAKING, PLEASE CONTACT:
CLAUDIA@THEDIJULIUSGROUP.COM | 440-484-2377

Our Clients

Imageedit 26 8427943583, The DiJulius Group
Imageedit 10 8492561228, The DiJulius Group
Imageedit 6 7328644301, The DiJulius Group
Imageedit 2 3595317516, The DiJulius Group
Imageedit 12 6268211025, The DiJulius Group
Imageedit 30 9970290485, The DiJulius Group
Imageedit 24 3668819233, The DiJulius Group

The
Ritz-Carlton

Starbucks

Tdg Usbank, The DiJulius Group
Tdg Abott, The DiJulius Group
Tdg Advanced, The DiJulius Group
Tdg Anotherbrokeneggcafe, The DiJulius Group
Tdg Cheescake, The DiJulius Group
Tdg Chick, The DiJulius Group
Tdg Goodyear, The DiJulius Group
Tdg Hallmark, The DiJulius Group
Tdg Huntington, The DiJulius Group
Tdg Maids, The DiJulius Group
Tdg Melting, The DiJulius Group
Tdg Nemacolin, The DiJulius Group
Tdg Nitel, The DiJulius Group
Tdg Nordstrom, The DiJulius Group
Tdg Progressive, The DiJulius Group
Tdg Sanford, The DiJulius Group
Tdg UH, The DiJulius Group
Tdg Dentsply, The DiJulius Group
Tdg EO, The DiJulius Group
Tdg Tireslesschwab, The DiJulius Group
Tdg Masterbrand, The DiJulius Group
Tdg Marriott, The DiJulius Group
Tdg Neil, The DiJulius Group
Tdg Trimark, The DiJulius Group
Tdg Uno, The DiJulius Group
Tdg Travelcenters, The DiJulius Group
Tdg Playhouse, The DiJulius Group
Tdg Dominos, The DiJulius Group
Tdg Lexus, The DiJulius Group
Tdg Harley, The DiJulius Group
Tdg Panera, The DiJulius Group
Tdg Nestle, The DiJulius Group

John's Insights

See All John's Posts

Buy John's Books

  • The Relationship Economy Book

    The Relationship Economy

    $24.95
    Add to cart
  • The Best Customer Service Quotes Ever Said

    The Best Customer Service Quotes Ever Said

    $16.00
    Add to cart
  • The Customer Service Revolution Book

    The Customer Service Revolution

    $16.00
    Add to cart
  • Customer Service Insights Whats The Secret

    What’s the Secret?

    $23.00
    Add to cart
  • John DiJulius Secret Service

    Secret Service

    $14.25
    Add to cart

Check Availability or Discuss Our Programs

CUSTOMIZED TO FIT YOUR NEEDS

Customer Service Consulting

CLICK HERE TO LEARN MORE