Dave Murray is The DiJulius Group’s Vice President of Consulting. Dave is a master at helping companies create real change that sticks. He excels at communication and easily bridges the gap between your corporate leaders and front-line team members. His passion for building ideal environments can lead your team -as it has his previous clients- toward attaining award-winning customer satisfaction, best place to work achievements and record-breaking profits. He has over 30 years of experience in customer service. His background in the sports and entertainment industry gives him an uncommon understanding of marketplace competition and high expectations. Unflappable and highly respected, Dave Murray is one of today’s leading customer experience strategists.
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Customer Service Tips
Don't ask the customer what they want, give them something they cannot live without.
Quote of the day