Delight the Customer or Lose Your Job
Delight the Customer or LOSE YOUR JOB
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The Power of a Service Vision Jeff Zirker, Chief Xperience Officer of The Select Group, shares his company’s experience in creating a Customer Service Vision in his article, “The Power of a Service Vision: How The Select Group Locked Arms to Impact Lives One Positive Experience at a Time.” Zirker explains what it takes and what you have to overcome in launching a Service Vision statement that not only gives employees a strong purpose, but also something actionable that Don’t forget the ‘social’ part of social media “The rules of engagement of traditional marketing, advertising, and public relations is no longer an effective tool because of the way in
~Howard Schultz, CEO Starbucks
Another reason to LOVE Cleveland |
BONUS: Register Before April 30th!
As an additional BONUS, register this April and receive John DiJulius’ best seller “The Customer Service Revolution” PLUS a Live Keynote Video presentation. This offer only available online. Ends April 30th! |