Chief Revolution Officer John DiJulius and Senior Customer Experience Consultant Dave Murray recap the amazing group of speakers that presented during week 4 of The Customer Service Revolution Conference, featuring David Horsager, Tom Bilyeu, Tom Ryan, Dave Murray, and John DiJulius.

You will learn:

Why should you make your interview process un-gameable?
Stop trying to find great employees and focus on becoming the business great employees seek out.
What is the most critical skill any leader needs to master and execute to help others obtain their highest potential?
Why a lack of trust is your biggest expense.
The opportunity to build trust the fastest is in crisis and recovery.
What’s the #1 reason employees want from an organization?
The 5 top reasons for turnover.
How The Employee Experience Model (TEEM) can ensure employee engagement?
How valuable are departmental huddles?
What’s the difference between chosen and unchosen suffering?
What is the difference between character and reputation?
If you want to have a real impact, you have to have a terrifying degree of clarity.
It doesn’t matter who you are today. It only matters who you want to become and the price you want to pay to get there.
Failure is the most information-rich data stream you will ever encounter.
Passion is the energy that needs to fail over and over again without losing your enthusiasm.