Chief Revolution Officer and best-selling author John DiJulius shares How to be the Brand Customers Can’t Live Without.
In order to be the brand customers can’t live without, you need to focus on:
- Focus on Micro-Moments
- Avoid Empathy Fatigue
- Address the Relationship Deficit
- Train your employees on how to make an emotional connection in every interaction
- Utilize Relationship Hacks
- Justify a Relationship Tax
Your Hidden Superpower: The Kindness That Makes You Unbeatable at Work and Connects You with Anyone by Adrienne Bankert https://www.amazon.com/Your-Hidden-Superpower-Kindness-Unbeatable/dp/1400218144
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