076: The Ultimate Patient Experience

Chief Revolution Officer John DiJulius of The DiJulius Group talks with Dr. David Moffet, and his wife, Jayne Bandy about how they have built the Ultimate Patient Experience. Dr. Moffet is a bestselling author, entrepreneur, and today he and Jayne are Customer Experience Coaches who help transform the experience businesses deliver.

You will learn:

  • Dr. Dave’s obsession with ongoing learning to become the best at anything he does
  • How this dynamic Australian couple disrupted the dental industry and sold their dental practice
  • How Jayne and Dr. Dave invented The Ultimate Patient Experience
  • How, as CX Coaches, they are helping businesses all over the world do the same

Resources mentioned:


Dr. Dave & Jayne Bandy CX Coaches

Dr. Dave’s book – How to Build the Dental Practice of Your Dreams (without killing yourself) in Less than Sixty Days!

Connect with Dr. Dave on LinkedIn 

The DiJulius Group

The Customer Service Revolution Podcast 

CXO Academy 

Customer Experience Executive Online Academy  

The Customer Service Revolution Conference  

Become a licensed CX Coaching 

John’s Books 

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About The Author

John DiJulius

John R. DiJulius is a best-selling author, consultant, keynote speaker and President of The DiJulius Group, the leading Customer experience consulting firm in the nation. He blogs on Customer experience trends and best practices.