A great mix of high-level conceptual content and real-world application/examples & stories. John’s speaking style held my attention and kept things moving.
Listen to the Customer Service Revolution Podcast
Authors
Customer Service Tips
We are at our best when creating enduring relationships and personal connections. When we are fully engaged, we connect with, laugh with, and uplift the lives of our customers, even if it is just for a few moments, It’s really about human connection.