The Best Group of Speakers All in One Place

Feature Article

The Best Group of Speakers All in One Place
By John DiJulius, Chief Revolution Officer

What do Seth Godin, Guy Kawasaki, Ken Blanchard, Tom Bilyeu, Jesse Itzler, and Adrienne Bankert all have in common? They are the top speakers in the world today, and they are all presenting at this year’s Virtual Customer Service Revolution, along with more than ten other incredible speakers. The 2020 lineup is by far the most star-studded collection of speakers in the twelve years The DiJulius Group has been putting this conference on.

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We realize, given the current climate, that this might be the most critical conference we have ever put on. That is why we have selected the most amazing diversified group of experts in all areas of business, motivation, mental health, and physical wellness to ensure you and your team can Reimagine in our current state of…

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Announcing the Speaker Lineup for The 2020 Virtual Customer Service Revolution!


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Register by August 15th to receive our early bird pricing for the 2020 Customer Service Revolution! Individual tickets are available for $349, and team tickets of 5 attendees are available for $999. That’s a savings of over 70% off the retail ticket price!


Newest Episode of The Customer Service Revolution Podcast


Episode 13 – This episode with John DiJulius and Dave Murray is part 2 featuring one of the world’s greatest revolutionaries, Howard Schultz, former Chairman and CEO of Starbucks.


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What makes Schultz unique is not only the amazing business model he built in Starbucks that changed the coffee industry, but the fact that millions of companies from every industry have tried to replicate the Starbucks experience in their own business model. Schultz is also a pioneer for how he has taken care of Starbucks employees and how the company obsesses with addressing social issues and social corporate responsibilities.


In this episode you will learn:


  • How Starbucks recommitted to the customer experience that made them so unique
  • How Starbucks created their Day in the Life of a Customer, Service Vision, Pillars, and Always and Nevers.
  • How millennials can be the strongest work culture if you understand that the currency for millennials is purpose
  • How to successfully navigate through tough economic times
  • How Starbucks addresses social issues and social corporate responsibilities
  • How Starbucks hasn’t stopped innovating—they have created a new concept that is the Willy Wonka of coffee



About The Author

John DiJulius

John R. DiJulius is a best-selling author, consultant, keynote speaker and President of The DiJulius Group, the leading Customer experience consulting firm in the nation. He blogs on Customer experience trends and best practices.