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Everything is our problem
Watch this 2-minute video and see how having the philosophy of Everything Is Our Problem can transform your Customer Experience.
The Fred Factor
*Related – The Four-Letter Word that Makes You and Your Work Irresistible by Mark Sanborn
Mark Sanborn Keynoting The Customer Service Revolution
The DiJulius Group is thrilled to announce Mark Sanborn will be presenting at the 2018 Customer Service Revolution. Mark’s presentation is based on The Fred Factor. This highly motivational presentation shows you how to:
- Reinvent your business and life regularly by personal responsibility
- Build better relationships with customers, colleagues and others
- Continually create new value by replacing money with imagination
- Out think your competition rather than outspend them
This program is a powerful way to get everyone from frontline employees to upper management focused on the importance of self-responsibility and creating new value for those with whom we work and live. This presentation goes beyond the workplace to show listeners how to enrich their personal lives, as well.
4 Keys to Sustainable World-Class Customer Service
How can your business consistently deliver a great customer experience, and compete on service rather than price? Find out, in this FREE 20 minute live webinar.