Where Do Your Sales Come From?
|
Where Do Your Sales Come From?
However, there is one critical component that every business has in common, which is never |
Leaders love to talk about revenue streams by showing graphs and charts with the breakdown of 
discussed. 100% of your sales come from one place. Your customer! When you look at it that way, it sheds a stronger light on why companies need to put more emphasis on building an incredible consistent customer experience that becomes your number one competitive advantage and helps |
**Related – ROI on Advertising vs. Customer Service? What is Your Company’s Biggest Expense? Another major focus of executive leaders is analyzing the company’s P&L to 2016 Secret Service Summit makes history
The 2016 Secret Service Summit broke several records: highest number of attendees and highest overall speaker rating. If you were not one of the 700 people that were fortunate to attend, you can order the audio of the majority of the summit speakers and hear the amazing presentations. 2017 Secret Service Summit October 26-27
|
determine where the company is over spending, being wasteful, and how to reduce expenses to drive more profit to the bottom line. However, the company’s biggest expense does not show on your P&L. At least not directly, it is hidden. There is no line item for poor customer service but nothing may have a greater impact on your bottom line than dissatisfied customers. It can dramatically cause loss of sales, decline of company reputation, lack of new 
