2014 Secret Service Summit: Rory Vaden

Best-selling author of Take the Stairs, Rory Vaden, has just finished his newest book, Procrastinate on Purpose: 5 Permissions to Multiply Your Time. “The speed at which business and life operates seems to be overwhelming these days. We rush out of bed, rush to get ready, rush to the office and then rush all day to get projects done and meet deadlines. Many times, though, it seems like the faster we work, the more work that piles up; and the harder we try to get caught up, the more it sometimes feels like we fall behind. We are stressed. We are anxious. We are tired,” writes Vaden. “Many of us have falsely convinced ourselves that if we work fast enough and long enough that we’ll get to a place that we’ll finally have margin…it’s not true. So perpetually running at a frenetic pace isn’t going to do anything but burn you out.” Our own Dave Murray had a chance to interview Rory about it’s upcoming release, listen to the interview! We are also thrilled to announce that Rory will be returning to keynote once again at this year’s Secret Service Summit!

About The Author

Dave Murray

Dave is the Senior Customer Experience Consultant for The DiJulius Group and has helped dozens of companies create incredible systems that allow them to consistently deliver superior customer service. Dave’s experience has varied from leading call centers and front-line team members, to working closely with key partners and stakeholders.