Employees Quitting Jobs At All Time High
The Wall Street Journal reported employees are quitting their jobs today at record-breaking numbers. Job-hopping is the rage in nearly all industries. It has become an “Employee Market” due to a strong economy and extremely low unemployment (lowest in 18 years). It is always less expensive and easier to retain employees than recruit, interview, hire, and train new ones. Now is the time to work on employee retention strategies.
Are You Conducting Stay Interviews?
“Now is the time to work on employee retention strategies.”
In his article that appeared in Forbes, “Retain More Employees With Stay Interviews,” Bill Conerly suggests one best practice for retaining employees is by conducting Stay Interviews. The stay interview asks why employees remain with you. Conerly interviewed Richard Finnegan, author of the book, The Stay Interview. “Hard data proves the top reason employees quit is they don’t trust their managers. Stay Interviews are the absolute best trust-building activity…and therefore the best retention tool,” said Finnegan. Conerly argues that the stay interview is much more valuable than exit interviews because it provides data that managers can execute on to motivate and retain existing employees.
Registration is open for the 2019 Customer Xperience Academy
Stop Global Whining
Join the campaign to stop global whining – because it’s dangerously contagious! “Life is too full of opportunity to waste energy on complaining. Be part of the solution, not part of the problem. You have what it takes right now to make a difference in your personal and professional life,” says Hall of Fame speaker and author Christine Cashen.
Christine Cashen Keynoting The Customer Service Revolution
- Communicate effectively with all different personality styles
- Create a better day with more energy and time
- Discover how to have less stress and more fun
All these bestselling authors in one place for one event
Each of these books is a key component to revolutionizing your organization’s Customer Experience. What do they all have in common? Each of these authors is presenting at the 2018 Customer Service Revolution October 24th & 25th in Cleveland, Ohio. Register today and save $600.