029: State of Service
Chief Revolution Officer and best-selling author John DiJulius shares what your organization needs to do to Reimagine your business model to help make 2021 your best year ever!
You will learn:
- Understand the irreversible impact of COVID-19
- What are the best ways to Reimagine your business model?
- How COVID is not changing the future, it is accelerating it.
- The COVID business mortality rate will be significant for the companies that don’t make the adjustment.
- What the #1 cause of anxiety is
- How to help your employees focus on the right mindset during this pandemic
- The #1 attitude hack
- The 3 certainties in life
- The 4 key performance indicators directly tied to the level of customer experience
- Meet your customers where they are going
- What vuja de is
Resources mentioned:
https://thedijuliusgroup.com/project/cx-executive-academy-online/
If you enjoyed this episode, we’ve created a PDF that has all of the key information for you from the episode. Just fill in your information below to download it.
