Put Your Own Mask On Before Helping Others
Your Best is Unacceptable
This may sound mean or unsympathetic, but one of my least favorite sayings is “I gave my best.” To me, it is an unacceptable crutch. I don’t want to hear it. My personal feeling is this: when the goal is to accomplish greatness, go where no one or team has gone before. I wasn’t asking for your best effort; your best is what you were capable of in the past. I was expecting you to figure it out, to try a thousand ways; if need be try another thousand ways. I was |
Put Your Own Mask On Before Helping Others We have all heard the preflight safety announcements when the flight attendant says, “You must put on your own oxygen mask before helping those around you.” The first few times I heard that, it sounded a bit selfish. Each of us has the ability to impact thousands of people’s lives through providing genuine care for others, whether it is called Customer service or human service. One of my favorite quotes is by author Marian Wright Edelman, who said, “Service is the rent we pay for being. It is the very purpose of life, and not something you do in your spare time.” However, it is critical that each of us understand the purpose of why we were given this amazing gift of life and what we were put here for, Undeveloped potential cheats those around us, those we touch, influence, and impact, as well as deprives ourselves of joy, satisfaction, and opportunities. Living our life to its fullest potential is not an opportunity; it is our responsibility. It is an obligation to be the best version of ourselves we possibly can be, every day. Not just for us and how our life will benefit, but also for all the people depending on us: our spouse, children, friends, employees, co-workers, Customers, and our community. Dan Gingiss, Social Media Expert, Presenting at Secret Service Summit Dan Gingiss co-hosts the Focus on Customer Service podcast, where he **Related: Sally Hogshead keynoting Secret Service Summit Dan is currently the Head of Digital Marketing for a Fortune 100 healthcare company, where he oversees social media marketing and Customer service strategy, SEO and paid search, and e-mail marketing. His podcast is available on iTunes, Stitcher, and SoundCloud. You can find Dan on Twitter @dgingiss. America’s #1 Customer Service Conference: Save $400 Join the world’s most sought after experts as they pay tribute to the one aspect of business that remains the secret to success: the customer experience. As authors, leading edge thinkers, and visionaries, who have immersed themselves in the exploration of service, they have developed systems and methodologies used by world-class Customer service leaders in every industry. Sign up today and Save $400 for this once in a lifetime event and walk away with the secrets used by companies like Starbucks, Chick-fil-A, Tommy Bahama, The Melting Pot, Nordstrom, Nestle, and many more. |