1. Feature Article Feeling Bad About Social Inequity Is Not Enough By John DiJulius, Chief Revolution Officer Like most people when I saw the news about the George Floyd incident, I was horrified. I wanted immediate justice and was irate that it took so long before the officers involved were fired, arrested and charged…. Read Full Article
1. Feature Article Why Your Best Is NOT Good Enough By John DiJulius, Chief Revolution Officer My two favorite examples of how giving your best should not be the goal are: The Reality Distortion Field and the 4-Minute Mile. My least favorite saying is “I gave my best.” To me, it is an unacceptable crutch;… Read Full Article
Look at the opportunities and the blessings many of us during this Coronavirus crisis. Here are some ideas to help you make the most out of your time today: Bond with your family. Have electronic-free windows of family time. Play games. Watch family videos from 5, 10, and 20 years ago. Show them your childhood… Read Full Article
Have you found yourself in a funk while you’re in quarantine? Be the best version of yourself and get back on your feet emotionally, physically, spiritually, and financially. Here are 5 ways to create your own perfect quarantine narrative: Be grateful. Appreciate all the incredible essential frontline workers who bravely and selflessly continue to work… Read Full Article
1. Customer Service Feature Story How to Go From Good to Great Employee Engagement By Jess Pischel, CX Consultant Employee engagement and employee satisfaction have two very different meanings, although the two words are often used interchangeably. According to Google: “Employee engagement is the extent to which employees feel passionate about their jobs, are committed to the… Read Full Article