Time is money, and consumers have found a way to buy time

Consumers Have Found A Way To Buy Time | Are You Living R.I.C.H.?

August 29, 2018 | By:

You Can Buy Time It is predicted that a significant amount of new businesses will sell services instead of products, specifically time saving services. The old adage you can’t buy time no longer holds true. Today’s consumers value their time more than ever and as a result are using their disposable income to buy time…. Read Full Article

Employee Quitting Job

Employees Quitting Jobs at Colossal All Time High

August 15, 2018 | By:

Employees Quitting Jobs At All Time High The Wall Street Journal reported employees are quitting their jobs today at record-breaking numbers. Job-hopping is the rage in nearly all industries. It has become an “Employee Market” due to a strong economy and extremely low unemployment (lowest in 18 years). It is always less expensive and easier… Read Full Article

Improve Productivity

Is A 4-Day Workweek The Future of Business?

August 08, 2018 | By:

Is A 4-Day Workweek The Future of Business? Multiple studies have shown that the vast majority of an employee’s workday is unproductive due to distractions. 38% of the time an employee is actually productive for less than three hours of their eight-hour shift. The studies state that distractions at work have effects comparable to an… Read Full Article

Luxury Theatre Seating

Luxury Theaters Fight Back Against Amazon and Netflix

August 01, 2018 | By:

Luxury Theaters Fight Back Against Amazon & Netflix DIRECTV, Amazon & Netflix have dramatically hurt traditional movie theatres. For the last ten years ticket sales have been on the decline in the US. Until recently, the only strategy theaters executed to combat declining sales was to increase ticket prices. Not exactly the best way to… Read Full Article

Digital Dimentia

Will Apple’s Latest Technology Actually Overcome Digital Dementia?

July 25, 2018 | By:

Digital Dementia Digital dementia is the deterioration of brain function as a result of the overuse of digital technology, such as computers, smart phones and general Internet use. This excess use of technology leads to unbalanced brain development, as heavy users are more likely to overdevelop their left brains, leaving their right brains underdeveloped. I… Read Full Article


What The Best Uber Driver Can Teach You About Customer Experience

July 18, 2018 | By:

  If you are like most, your Uber drivers are all about the same, some a little better or worse than others, but most consistently regular. In the several hundred I have had, not one stands out. However there is an Uber driver in the Toronto area that has received an astonishing average score of… Read Full Article

Virgin Hotels Yes Phone

Want Something? Just Press the “YES” Button

July 11, 2018 | By:

Want something? Just press the “YES” button When you stay at a Virgin Hotel, you will notice a button on the top of all their phones, in the rooms, labeled “YES”. The “YES” button conveys the staff’s commitment to make your request happen. It should be no surprise Virgin Hotels Chicago was named #1 hotel in… Read Full Article

Service Satisfaction Indicator

You Need to See How These 3 Companies Took Their Customer Service from Bad to Great

June 20, 2018 | By:

  Is it possible to go from bad to great at Customer Service? While The DiJulius Group has been fortunate to work with many world-class Customer Service companies, we have also been hired by poor Customer Service companies, ranked near the bottom in service in their industry, and have had amazing success at helping them… Read Full Article

Is Your Online Reputation More Important Than You Think?

June 13, 2018 | By:

A close friend of mine recently reached out to me regarding his son, Ryan, a recent college grad. Ryan had just moved to a new city and was hoping to find a local financial advisor to work with. He remembered that I was friends with the VP of a financial firm in the same city… Read Full Article

John DiJulius speaks at TEDx Akron

My TEDx Talk | Need Your Help

June 06, 2018 | By:

My TEDx Talk | Need Your Help The following is my TEDx Talk (9:30 minutes) titled Meet as Strangers Leave as Friends. I think you will really enjoy it. Today all of us are part of the touchscreen generation. As a result we have less face-to-face interactions and our people skills are eroding. There is absolutely no greater… Read Full Article