This guest article is brought to you Andrew Sykes, who presenting at the 2018 Customer Service Revolution. If your company was a human being, what type of personality would it have? From a customer’s point of view this really matters, because we’re all seeking meaningful and positive relationships with the products, services and… Read Full Article
This guest article is brought to you Direct Opinions, sponsor of the 2018 Customer Service Revolution. We all have something that moves us, motivates us to do something about it. A passion we are pulled toward pursuing. My passion is helping other people find passion at work. When I see someone miserable in their job, I… Read Full Article
This guest article is brought to you Adam Toporek, who presenting at the 2018 Customer Service Revolution. When I opened my first retail store over a decade ago, one of my biggest concerns was making sure I had controls in place. Operational controls. Financial controls. Customer controls. As a first-time franchisee and regional developer for… Read Full Article
This guest article is brought to you by Judson Laipply, who is Keynoting the 2018 Customer Service Revolution. Growing up, my family owned a T-shirt, screen-printing, and sporting goods shop in the small town of Bucyrus, OH. Bucyrus is also the home of the Bratwurst Festival, a large three-day festival that brought a host of out… Read Full Article
This guest article is brought to you by Dina Dwyer-Owens, who is Keynoting the 2018 Customer Service Revolution. A little over 20 years ago Dwyer Group implemented its operationalized Code of Values, making sure each value was clearly defined. Live R.I.C.H — Respect, Integrity, Customer focus and Having fun in the process — guide our business… Read Full Article
This guest article is brought to you by Neen James, who is Emceeing the 2018 Customer Service Revolution. Everyone wants to create customers for life, Right? Unfortunately, not EVERYONE is paying enough attention to that very big cog in their business engine. I recently ran across this quote from former CIO and Senior VP of Dell,… Read Full Article
This guest article is brought to you by Christine Cashen, who is keynoting the 2018 Customer Service Revolution. Christine Cashen delivers a fast-paced, hilarious program with useful content that makes her a sought after speaker worldwide. Christine holds a Bachelors Degree in Communication and a Masters Degree in Adult Education. She is a member of the National… Read Full Article
This guest article is brought to you by Dr Willie Jolley, who is keynoting the 2018 Customer Service Revolution. Dr. Jolley uses his public platform to pursue his mission of empowering and encouraging people to rise above their circumstances and maximize their God given potential! Many know him as the speaker Ford Motors called… Read Full Article
This guest article is brought to you by Kindra Hall, who is keynoting the 2018 Customer Service Revolution. Kindra is an internationally recognized storytelling keynote speaker. A former vice president of sales for a multi-million dollar enterprise, she now teaches others how to build better relationships, become better leaders and increase revenue by maximizing their untold stories…. Read Full Article
This guest article is brought to you by Eric Chester, who is keynoting the 2018 Customer Service Revolution. Eric Chester is a leading voice in the global dialogue on employee engagement and building a world-class workplace culture. He’s an in-the-trenches researcher on the topic of the emerging workforce and the dynamics of attracting, managing, motivating… Read Full Article
