What Does the TV Show, Severance, Say About the State of Corporate Leadership

September 19, 2025 | By: John DiJulius

The show Severance won 10 Emmys at the 2025 Emmy Awards. The concept of the wildly popular show Severance is builtaround a dystopian workplace experiment in which employees undergo a surgical procedure called “severance,” which splits their consciousness into two separate identities: “Innie,” the version of themselves that exists only at work and has no… Read Full Article

How Joseph-Beth Booksellers’ Hires Customer Experience Rockstars and More…

September 05, 2025 | By: John DiJulius

Awesome Professional Development Best Practice Awesome Best Practice When speaking for Rentscale, the largest sales consulting and coaching company in the residential property management industry, I recently heard about a great best practice. Instead of hosting the traditional “book club,” they host a “YouTube club.” I absolutely love this. I immediately ripped off this idea… Read Full Article

The Big Stay Has Become More Lucrative / Lyft Offering Taxi Service on its App / The ‘Always-on’ Mentality Could Be Killing Employee Morale

August 07, 2025 | By: John DiJulius

Lyft Offering Taxi Service on its App Lyft is beginning to offer traditional taxi rides through its app in addition to its usual rideshare services. Starting with a pilot in St. Louis, Lyft is rolling out a feature that allows riders to opt in to be paired with a licensed taxi when available, and can arrive… Read Full Article

Chipotle Cuts Hiring Time by 75% Using AI Recruiter

June 23, 2025 | By: John DiJulius

Chipotle CEO Scott Boatwright recently confirmed that the chain aims to open a new location roughly every 24 hours throughout 2025. This hyper-speed rollout is fueled by the goal to nearly double their footprint, to 7,000 locations in North America by decade’s end. AI-driven hiring and operations tools are powering this rapid rollout, part of… Read Full Article

A Company That Fired 700 Employees and Replaced Them with AI Admitted it was a Mistake / Are Your Employees Suffering From Boreout?

June 13, 2025 | By: John DiJulius

Klarna is rehiring human employees after previously replacing a significant portion of its workforce with artificial intelligence (AI) In 2022, Klarna, a Swedish fintech company, laid off approximately 700 employees as part of a strategic move to automate operations using AI. The decision aimed to increase operational efficiency and reduce costs. By 2024, Klarna claimed… Read Full Article