The Best Companies Purposely Make It Hard To Get Hired
November 18, 2024 | By: John DiJulius
The best companies purposely make it hard to get hired Getting hired at your company should be extremely hard. It is only fair to your existing employees that you stay exceptionally selective on whom you let in. People must earn the right to be a part of your culture and legacy. Unlike the many businesses… Read Full Article
PepsiCo walks back Shrinkflation / Do your employees hate Mondays and only live for the Weekend?
November 07, 2024 | By: John DiJulius
PepsiCo walks back Shrinkflation / Medtronic now offers up-front college tuition for employees / Starbucks Employee Breaks Down after 8-hour shift / Chick-fil-A Launches Streaming App / Do your employees hate Mondays and only live for the Weekend? Medtronic now offers up-front college tuition assistance for employees College has long been seen as a… Read Full Article
Your Blueprint for World-Class Customer and Employee Experiences
November 01, 2024 | By: John DiJulius
The leading organizations worldwide and in every industry focus on creating a world-class customer and employee experience. The DiJulius Group has spent decades researching world-class organizations and discovered what sets them apart. Those insights now form the heart of our proven methodology. Our consulting team is here to help you implement these strategies and customize… Read Full Article
How to Make Your Customers Be Great at Customer Service
October 28, 2024 | By: John DiJulius
This Marketing and Sales Consulting Company Created A CX Certification Program for their Customers Technology Marketing Toolkit (TMT) works with IT service companies that are managed service providers (MSPs). Over the last 20 years, TMT has experienced enormous growth. Nothing can ruin a company’s customer experience faster than rapid growth. CEO & Founder of TMT,… Read Full Article
One Bad Employee Can Spread like a Virus in Even a Healthy Culture
October 21, 2024 | By: John DiJulius
The age-old proverb “One bad apple spoils the barrel” is a perfect metaphor for workplace culture. We found the results of the following experiment to be an aha leadership moment. Will Felps, a professor at Rotterdam School of Management in the Netherlands, conducted a fascinating study demonstrating contagious behavior in the work environment. He split… Read Full Article
